Our Digital Accessibility Promise at Florist Surrey Quays

Accessibility Commitment at Florist Surrey Quays

At Florist Surrey Quays, we are dedicated to making our online flower ordering experience accessible to every member of our Surrey Quays community. We understand that inclusivity means ensuring our website can be used by all customers, regardless of ability. Accessibility is at the heart of our digital service, and we are constantly striving to meet and exceed standards that make online shopping simple, convenient, and barrier-free.

WCAG 2.1 AA Compliance

To ensure a high standard of accessibility, the Florist Surrey Quays website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. These internationally recognised guidelines set the standard for making web content more accessible for people with a wide range of abilities and disabilities. By meeting this standard, we are committed to providing equal access and optimal usability for all our customers.

Enhanced Screen Reader and Keyboard Navigation Support

Our online platform is compatible with the latest screen readers and assistive technologies. We have taken care to structure our content using meaningful headings, labels, and alternative text for images, enabling screen reader users to navigate and understand products with ease. In addition, our website supports efficient keyboard navigation, allowing users who cannot operate a mouse to browse and order flowers smoothly and independently.

High Contrast and Readable Design

Visual accessibility is a priority for us. We have implemented a high contrast colour palette and clear typography throughout the Florist Surrey Quays website to ensure readability for customers with visual impairments or colour vision deficiency. Our design choices help prevent visual fatigue and support a comfortable browsing experience for everyone shopping online.

Ordering Flowers Online with Ease in Surrey Quays

Our accessibility measures ensure that all Surrey Quays customers can confidently order from our florist online. Whether you are sending flowers for a special event, celebrating an occasion, or simply brightening someone's day, our website is designed to simplify your shopping experience. Accessible design enables us to serve every member of our community, making sure no customer is left behind in the digital landscape.

We Welcome Your Feedback

Continuous improvement is important to us, and we value input from our customers. If you encounter any accessibility issues while ordering flowers from Florist Surrey Quays, or if you have suggestions for how we can enhance your experience, we encourage you to contact us. Your feedback helps us identify areas for improvement and better serve the Surrey Quays community in the future.

Ongoing Improvements

Our commitment to accessibility is ongoing. As technology and standards evolve, Florist Surrey Quays remains vigilant in updating our systems, content, and design to ensure everyone continues to enjoy convenient, accessible online shopping.

Thank you for choosing Florist Surrey Quays, where we believe every customer should have effortless access to beautiful floral arrangements and exceptional service online.